• FAQ - eFiling
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1. Getting Started
  • 1. How do I sign up for eFiling and how soon can I actually start to use it?
  • 2. How can I Sign In to your application?
  • 3. How can I setup credentials for e-filing RTI FPS, EPS, NVR, EYU?
  • 4. Where do I Setup MTD VAT Grand Authorization?
  • 5. How can I download current year RTI FPS, EPS, NVR, FSY, Additional FPS Spreadsheet (CSV) template?
  • 6. How can I upload FPS, EPS, NVR, EYU spreadsheet (CSV/XML) template?
  • 7. How can I E-file RTI FPS, EPS, NVR, FSY, Additional FPS and EYU Data to HMRC?
  • 8. Where can I view the HMRC eReturn upload status?
  • 9. Where can I view/print e-filed returns?
2. Sign-up and Sign-in process
  • 1. How do I sign up for eFiling and how soon can I actually start to use it?
  • 2. How can I Sign In to your application?
  • 3. Do you have a demo I can see before I sign up with you?
  • 4. I signed up for your service but have not received the activation email. Why?
  • 5. I have forgotten all of my Sign In details. What should I do?
  • 6. Why does the Sign In ID retrieval mail contain more than one Sign In ID?
  • 7. How do I change the E-Mail address that is used to Sign In to your service?
  • 8. Account activation. How?
  • 9. Can I Sign up with your service if I don't have an E-Mail address?
3. Employer/Administrator User Account and Issues
  • 1. Enable support request. How?
  • 2. Where do I update employer's contact details?
  • 3. Where can I change employer's PAYE reference?
  • 4. Add a new Additional System User. How?
  • 5. View/Edit Additional system user details. How?
  • 6. Disable an additional system user. How?
  • 7. How do I provide access rights to an Additional System User?
  • 8. Resend Sign In details for Additional System User. How?
  • 9. How do I change the E-Mail address that is used to Sign In to your service?
  • 10. How to setup CIS/VAT SFTP (Secure File Transfer Protocal)?
4. MTD Authorization Setup
  • 1. Where do I Setup MTD VAT Grand Authorization?
  • 2. Pending Authorisation Status, What do I Do?
  • 3. How to reset or change the 'Type of Authorisation' from 'Business' to 'Agent' for a 'VRN' or 'Trader'?
5. E-Filing Credentials Setup
  • 1. How can I get the HMRC E-filing User ID and Password?
  • 2. How can I setup credentials for e-filing RTI FPS, EPS, NVR, EYU?
  • 3. How can I setup pension scheme e-filing credentials?
  • 4. How to register as an Agent with HMRC online service for reporting Construction Industry Scheme information?
  • 5. How can I setup CIS returns e-filing credentials?
  • 6. How can I setup CIS Verification Request e-filing setup?
  • 7. How can I setup VAT 100 e-filing setup?
  • 8. How can I setup e-filing credentials for P11D(b), P11D, P46(Car)?
  • 9. How can I setup DPS - P6, P9, SL1, SL2 E-Filing credentials setup?
  • 10. Setup companies house e-filing credentials?
6. Download Spreadsheet
  • 1. How can I download current year RTI FPS, EPS, NVR, FSY, Additional FPS Spreadsheet (CSV) template?
  • 2. How can I download P45 Part 1 / P60 eReports Spreadsheet?
  • 3. How can I download P11D(b) spreadsheet?
  • 4. How can I download CIS 300/ CIS Verification spreadsheet?
  • 5. How can I download pension scheme spreadsheet?
  • 6. How can I download VAT 100 spreadsheet (CSV) format?
  • 7. How can I download the Company Form Header (CFH) spreadsheet?
  • 8. How can I download HMRC CT & iXBRL Accounts Spreadsheet?
  • 9. How can I save spreadsheet in CSV file format?
7. Upload Spreadsheet
  • 1. How can I upload FPS (Full Payment Submission) spreadsheet(CSV/XML) template?
  • 2. How can I upload EYU (Earlier Year Update) spreadsheet (CSV/XML) template?
  • 3. How can I upload Final Submission for the Tax Year (FSY) spreadsheet (CSV/XML) template?
  • 4. How can I upload RTI Additional FPS Return spreadsheet (CSV/XML) template?
  • 5. How can I upload P45 Part 1 / P60 CSV File?
  • 6. How can I upload P11D/P11D(b) spreadsheet?
  • 7. How can I upload CIS 300 Return?
  • 8. How can I upload CIS verification request spreadsheet?
  • 9. How can I upload CIS 300 Nil return CSV file?
  • 10. How can I upload Companies House iXBRL Accounts and CSV File?
  • 11. How can I upload the pension scheme CSV?
  • 12. How can I Upload VAT 100 CSV file?
  • 13. How can I upload HMRC CT & iXBRL Accounts File?
  • 14. How can I upload charities claims CSV files?
8. E-Filing Data To HMRC
  • 1. Can I do a trial e-filing before getting started. How?
  • 2. How can I setup credentials for e-filing RTI FPS, EPS, EYU, FSY, Additional FPS and NVR?
  • 3. How can I E-file RTI FPS, EPS, NVR, FSY, Additional FPS and EYU Data to HMRC?
  • 4. How can I e-file P11D/P11D(b)?
  • 5. How can I e-file VAT 100 returns to HMRC?
  • 6. How can I e-file HMRC CT & iXBRL Accounts File?
  • 7. How can I e-file Co.House iXBRL uploaded data?
  • 8. How can I e-file CIS uploaded data?
  • 9. How can I get the HMRC E-filing User ID and Password?
  • 10. What can be done if it shows an error while e-filing?
  • 11. How can I e-file pension scheme uploaded data?
9. DPS (Data Provisioning Service)
  • 1. How can I view/download DPS for P6, P9, SL1, SL2, NINo & RTI notices?
  • 2. Can I use the HMRC User ID and Password provided for efiling to download HMRC notices?
  • 3. Can I download the earlier HMRC notices?
  • 4. How can I setup DPS - P6, P9, SL1, SL2 access credentials?
  • 5. Can I log on to DPS website using your application credentials to download any notices?
10. Reports
  • 1. Where can I view the HMRC eReturn upload status?
  • 2. Where can I view/print e-filed returns?
  • 3. Can I view/print previous period e-filed returns?
  • 4. Can I download the earlier HMRC DPS notices?
  • 5. View/Print P45 Part 1/P60 eReports. How?
  • 6. How do I amend a CIS monthly return?
  • 7. How to resubmit MTD VAT returns for 'NON-STANDARD VAT period' error?
  • 8. Pending Authorisation Status, What do I Do?